Salesforce Certified Sales Representative Exam
The Salesforce Certified Sales Representative certification exam targets individuals aiming to showcase their proficiency, expertise, and practical experience across a spectrum of essential areas. These include:
- Directing discovery and research to develop a comprehensive sales strategy.
- Cultivating vital business relationships to enhance customer engagement.
- Interacting with customers throughout every phase of the sales journey.
- Exhibiting thought leadership consistently during customer interactions.
- Crafting and presenting tailored solutions based on customer requirements.
- Addressing objections and engaging in negotiations effectively.
- Securing commitment to finalize deals.
- Recognizing pipeline generation and progression.
- Utilizing forecasting knowledge to drive opportunities and renewals.
- Attaining customer success through efficient management of orders and fulfillment, provision of service and support, and delivery of customer value.
Who should take the exam?
Candidates for the Salesforce Certified Sales Representative certification demonstrate outstanding sales proficiency by employing a customer-focused approach. They establish enduring trust with clients, ensuring successful deals through collaboration with entire account teams, executive sponsors, and stakeholders. These representatives fully embrace the sales process, taking charge by meticulously planning, managing, and analyzing their business endeavors.
Candidates for this certification typically possess 6 months to 3 years of experience as sales representatives.
Salesforce Certified Sales Representative Exam Course Outline
The Exam covers the given topics -
- Domain 1: Undertsand Planning: 21%
- Domain 2: Learn about Customer Engagement: 15%
- Domain 3: Understand Deal Management: 37%
- Domain 4: Pipeline Management: 12%
- Domain 5: Learn Forecasting: 6%
- Domain 6: Customer Success: 9%