Salesforce Experience Cloud Consultant Exam
A Salesforce Experience Cloud Consultant is a specialist who helps businesses design, develop, and implement user-friendly and interactive digital experiences on the Salesforce Experience Cloud platform (formerly known as Community Cloud). These consultants leverage their knowledge of Salesforce functionalities and user experience (UX) principles to create custom portals, websites, and applications that cater to various audiences, such as customers, partners, and employees.
Who Should Take This Exam?
This certification is ideal for professionals with a background in user experience (UX) design, web development, and/or Salesforce administration who want to validate their skills in building digital experiences on the Experience Cloud platform. It's particularly relevant for:
- Salesforce Developers: Expanding their expertise into Experience Cloud development.
- UX Designers: Applying their design skills to the Salesforce platform.
- Business Analysts: Understanding the technical aspects of Experience Cloud to bridge the gap between business needs and technical solutions.
Course Outline
The Salesforce Experience Cloud Consultant exam covers the following topics:
- Experience Cloud Basics: 8%
- Sharing, Visibility, and Licensing: 17%
- Branding, Personalization, and Content: 15%
- Templates and Themes: 10%
- User Creation and Authentication: 13%
- Adoption and Analytics: 5%
- Administration, Setup, and Configuration: 25%
- Customization Considerations, and Limitations: 7%