Technical Documentation Certification
About Technical Documentation
Technical documentation refers to written or electronic information that provides instructions, explanations, or specifications related to a product, service, or process. It is used to inform and guide users, operators, and maintainers of the technical aspects of a product or service. Technical documentation can be in the form of user manuals, installation guides, service manuals, troubleshooting guides, and technical specifications among others.
Examples of technical documentation include:
User manuals: These provide instructions on how to use a product or service, including setup, operation, and maintenance.
Installation guides: These provide instructions on how to install a product or service, including hardware and software requirements, and step-by-step instructions.
Service manuals: These provide information on how to repair and maintain a product, including troubleshooting guides, part lists, and repair procedures.
Technical specifications: These provide detailed information on the technical characteristics of a product or service, including its dimensions, weight, power requirements, and performance specifications.
Safety documentation: These provide information on how to safely use, install, maintain, and dispose of a product or service, including warning labels and safety instructions.
API documentation: These provide instructions on how to use Application Programming Interface (API) to access a product or service.
Technical documentation is important for ensuring that users, operators, and maintainers have the information they need to use, install, repair, and maintain a product or service safely and effectively. It also helps to ensure compliance with industry regulations and standards.
Who should take the Technical Documentation Certification exam?
The Technical Documentation course is recommended for technical writers, software developers, and IT professionals who are responsible for creating technical documents and manuals. It is also suitable for anyone interested in learning how to effectively communicate technical information to a non-technical audience through clear and concise writing.
Technical Documentation Certification Course Outline
Technical documentation refers to the process of creating, managing, and disseminating technical information and documentation. Some possible course topics for a technical documentation training program may include:
Technical writing principles, including the basics of technical writing, such as audience analysis, document design, and technical terminology.
Document management, including how to create, store, and maintain technical documents.
Document formatting and style, including how to format technical documents for readability and consistency.
Technical editing and proofreading, including how to edit and proofread technical documents for accuracy and clarity.
Technical illustration and graphics, including how to create and include technical illustrations and graphics in documents.
Document templates and standards, including how to create and use templates and standards to ensure consistency across documents.
Document delivery and dissemination, including how to publish and distribute technical documents, both digitally and in print.
Content management systems, including how to use content management systems to create, manage and distribute technical documentation.
Technical documentation for software and hardware, including how to document software and hardware systems, APIs, and programming languages.
Internationalization and localization, including how to create technical documentation that can be adapted for different languages and cultures.