Tele Sales
Tele sales, or telesales, refers to a sales technique in which sales
of the products or services is done over the phone. The technique aims
to reach more potential customers, generate leads, or manage existing
client
relationships. Tele sales is similar to a sales process involving direct
conversations with customers, pitching products or services, handling
objections, and closing the sales, all steps by over an phone call.
Certification
in tele sales validates your skills and knowledge in selling products
and services over the phone. This certification assess you in customer
engagement,
effective communication, handling objections, closing sales, and
managing customer relationships.
Why is Tele Sales certification important?
- Increases your credibility and professional recognition in the telesales industry.
- Enhances your job prospects and career growth by showcasing expertise in tele sales.
- Demonstrates your understanding of telesales techniques, improving job performance.
- Provides you a competitive edge in a crowded job market.
- Offers you insights into customer behavior.
- Improves your skills in objection handling, rapport building, and closing deals.
- Helps you with better time management and sales strategy development.
- Enables you to stay updated with industry best practices and new sales technologies.
Who should take the Tele Sales Exam?
- Tele Sales Representative
- Inside Sales Representative
- Call Center Sales Agent
- Customer Support Sales Representative
- Sales Executive
- Sales Manager
- Sales Trainer
- Account Manager
- Lead Generation Specialist
- Business Development Representative
Tele Sales Certification Course Outline
The course outline for Tele Sales certification is as below -