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Workplace Coaching

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Workplace Coaching Certification


About Workplace Coaching

Workplace coaching is a process of providing guidance, support, and feedback to employees in order to help them improve their performance and reach their goals. It is a type of one-on-one professional development that is designed to help employees identify their strengths and weaknesses, set goals, develop strategies, and take action to improve their performance and achieve their goals.

Workplace coaching is typically provided by a coach, who may be an internal or external professional with specialized training and expertise in coaching. The coach works with the employee to help them identify areas for improvement, set goals, and develop action plans to achieve those goals.

The coach serves as a sounding board, a source of guidance and feedback, and a motivator. They help employees to develop new skills, improve their performance, and overcome obstacles that are preventing them from achieving their goals.

Workplace coaching is becoming increasingly popular as a way to develop and retain employees, improve performance, and enhance the overall effectiveness of an organization. It can be used for a variety of purposes such as improving leadership skills, enhancing communication and teamwork, developing a new role, and more.

In summary, Workplace coaching is a process of providing guidance, support, and feedback to employees in order to help them improve their performance and reach their goals. It's typically provided by a coach, who may be an internal or external professional with specialized training and expertise in coaching.


Who should take the Workplace Coaching Certification exam?

Workplace Coaching course is suitable for managers, supervisors, HR professionals, and leaders who want to learn how to coach and develop employees for improved performance and career development. The course is also suitable for individuals who want to improve their coaching skills, understand the principles and practices of workplace coaching, and use coaching techniques to support employee growth and success.


Workplace Coaching Certification Course Outline


Introduction to workplace coaching, including the definition of workplace coaching, its benefits, and the principles of effective coaching.

Coaching skills and techniques, including active listening, questioning, feedback, and goal-setting.

Coaching models and frameworks, such as GROW, SOLER, and the 7-Step coaching model, and how to apply these models in different coaching situations.

Ethics and boundaries in coaching, including how to maintain ethical standards and boundaries in the coaching relationship, and how to handle difficult situations and conflicts.

Coaching in the workplace, including how to coach employees in different roles, levels and industries, and how to coach in a remote or virtual environment.

Coaching and mentoring, including the difference between coaching and mentoring, and how to use both effectively to support employee development.

Coaching and performance management, including how to use coaching to improve performance, manage performance issues, and support employee development and career growth.

Coaching and leadership, including how to use coaching to develop leadership skills, and how to coach leaders at different levels of the organization.

Coaching and diversity, equity and inclusion, including how to address diversity and equity issues in coaching, and how to create an inclusive coaching environment.

Hands-on practice and project-based learning, including practicing coaching skills and techniques, applying coaching models and frameworks, and coaching employees in simulated or real-life workplace scenarios.

Workplace Coaching FAQs

You will be required to re-register and appear for the exam. There is no limit on exam retake.

You can directly go to the certification exam page and register for the exam.

There will be 50 questions of 1 mark each

No there is no negative marking

You have to score 25/50 to pass the exam.

It will be a computer-based exam. The exam can be taken from anywhere around the world.

The result will be declared immediately on submission.